Privacy Policy

1. Overview

TrueStream Atelier respects your privacy. This policy explains what data we collect, how we use it, and the choices you have.

2. Data We Collect

• Contact information (name, email, optional phone) when you submit the contact form
• Purchase-related data such as selected products and quantities stored locally on your device
• Technical data: IP address, browser type, pages viewed, and cookies for essential functionality

3. How We Use Data

• To respond to inquiries and provide requested services
• To fulfill purchases and provide digital content when applicable
• To improve the site, measure performance, and maintain security

4. Legal Basis

We process personal data based on consent (contact requests), contract (purchases), and legitimate interests (security, site improvement).

5. Cookies

We use essential cookies for site functionality, including remembering your theme preference and consent choice. You can manage cookies in your browser settings.

6. Data Sharing

We do not sell personal data. We may share data with service providers under contract to perform services on our behalf (such as secure payment processors) with appropriate safeguards.

7. Retention

We retain contact messages for up to 24 months for quality assurance unless you request deletion earlier. Local device data (cart and favorites) remains until you clear it.

8. Your Rights

• Access, correct, or delete your personal data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority

9. Security

We implement reasonable technical and organizational measures to protect data. No method of transmission or storage is entirely secure; please use strong passwords and keep them confidential.

10. International Transfers

If data is transferred across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

11. Children

Our services are not directed to children under 13. We do not knowingly collect data from children under 13.

12. Contact

For privacy queries, contact: [email protected] or +1 (332) 555-0187.

13. Changes

We may update this policy from time to time. Changes become effective upon posting on this page.